Thursday, July 22, 2010

New Drill!!

Look what arrived at my door today from Fed Ex.  
Why the excitement about a drill?    

Well, it is because I already have the drill but was missing the power cord.   I don't know where the power cord could be, I've been searching and can't find it.  

What is a girl to do?
 
Well, I looked at the Walnut Hollow website to see if I could buy a replacement cord.   I couldn't find the cord or even the drill on the site so I thought I would contact them and ask them if they had a power cord for my drill that I could buy.   I was certain that it would be cheaper than buying a new drill, even if I used a 40 or 50% off coupon. 

I sent my question to them Friday night.
I got a reply yesterday from a lovely lady named Janice.
What did she say?   She said she didn't have a replacement cord but would send me a whole new drill!
Wow, I didn't see that coming.
I certainly didn't think the drill would come today. 

I'm telling you, the next time I need some crafting equipment I'll be sure to look for the Walnut Hollow brand.


You have to love a company with great customer service.

Happy crafting,
June

3 comments:

  1. That's a cute little drill! Now I want my own. I have no use for it [yet], but I'll figure something out.

    -MsRigby (via swap-bot)

    ReplyDelete
  2. i didn't realize there were drills made just for women! love it!

    babyshrimp (via swap-bot)

    ReplyDelete
  3. Wow! That is so awesome!! I guess it is true that it doesn't hurt to ask!!

    kellylynn9 - swapbot

    ReplyDelete

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